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trinityvixenNetflix has, for two weeks in a row, been eaten by the Post Office. I called last night to report that my last disc of Prison Break was eaten (leaving me with only the outer flap coming through), and they were going to send me a new one.
Today, the disc arrived in one of those WE CARE Post Office envelopes informing me that this is a rare occurrence (three times this year!? And it's only APRIL?). The Netflix envelope looked like hell, man. Both ends were crudely taped in the middle and that was it.
I called Netflix back to say not to bother sending Prison Break again (man, I was supposed to have watched and returned this disc LAST WEEKEND), but it was too late. The lady on the phone today, though, was hilarious and wonderful. She couldn't cancel me getting a duplicate Prison Break disc, but she'd go ahead and send me the next disc after it on my queue anyway (woo! test driving three-at-a-time!) She was so personable, saying that it was the least they could do, so that I wasn't just sitting around with two copies of the same disc, LOLZ. No, really, she was so bubbly and giggly and nice, that's about what the written equivalent of the conversation was--L to the O, L, Z.
I then asked (again) about the envelopes--this seems to be a recent thing, and I'd read somewhere online (hackingNetflix, I think) about the envelopes being especially crappy of late. She said that, yes, in fact, there was a bad batch of envelopes, mostly in the northeast and they were working on "sorting this sh--stuff out."
Hee! I wish all telephone people were so awesome.
And now I have to finish The Scarlet Pimpernel (with Sir Ian McKellan as Chauvelin! Jane Seymour as Marguerite! Some hilarious guy as Sir Percy!) and Prison Break (oh, twist my arm, why don't you?)
Today, the disc arrived in one of those WE CARE Post Office envelopes informing me that this is a rare occurrence (three times this year!? And it's only APRIL?). The Netflix envelope looked like hell, man. Both ends were crudely taped in the middle and that was it.
I called Netflix back to say not to bother sending Prison Break again (man, I was supposed to have watched and returned this disc LAST WEEKEND), but it was too late. The lady on the phone today, though, was hilarious and wonderful. She couldn't cancel me getting a duplicate Prison Break disc, but she'd go ahead and send me the next disc after it on my queue anyway (woo! test driving three-at-a-time!) She was so personable, saying that it was the least they could do, so that I wasn't just sitting around with two copies of the same disc, LOLZ. No, really, she was so bubbly and giggly and nice, that's about what the written equivalent of the conversation was--L to the O, L, Z.
I then asked (again) about the envelopes--this seems to be a recent thing, and I'd read somewhere online (hackingNetflix, I think) about the envelopes being especially crappy of late. She said that, yes, in fact, there was a bad batch of envelopes, mostly in the northeast and they were working on "sorting this sh--stuff out."
Hee! I wish all telephone people were so awesome.
And now I have to finish The Scarlet Pimpernel (with Sir Ian McKellan as Chauvelin! Jane Seymour as Marguerite! Some hilarious guy as Sir Percy!) and Prison Break (oh, twist my arm, why don't you?)
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no subject
Date: 2007-04-20 05:37 pm (UTC)no subject
Date: 2007-04-21 11:26 pm (UTC)