Fucking Hell!?!

[trinityvixen]

What the F!?! I just called GameStop to find out their store hours to make sure I had time to get down there today after work, and I got the most bored-sounding guy EVER on the phone. Our "conversation" went like this:

GameStop Asshat: (in snotty, aggreived tone--note: this was at 10 in the morning, not five) Thank you for calling EB, where you can [sales pitch sales pitch sales pitch--the hell is he doing introducing the store as an EB store anyway? Didn't they merge ages ago?--sales pitch]. How can I help you?
Me: (Very politely, using my telephone voice) Yes, hi, I was just wondering what your store hours are.
GameStop Asshat: ::HUGE DRAMATIC, PUT-UPON SIGH::CLICK
Me: (looks at the call timer on my work phone) Hmm, hasn't disconnected, maybe he's transferring me...doot-do-doo....
CALL ENDED
Me: Motherfucker!

He hung up on me. He fucking hung up!!! What the hell kind of business practice is that!?!

Comments

[edgehopper.livejournal.com]

Did they ever actually finish merging? When I traded in some games at an EB last year, I didn't find out until I got to GameStop that I couldn't use the credit there.

I see the employee was smart enough not to give his name, so you'll have to come up with more clever forms of righteous revenge...

[trinityvixen.livejournal.com]

I have no plans for revenge other than going elsewhere with my dollars. Even if it's out of my way. I wanted to check stock on something, too, and I didn't even get the chance to ask. Fucking hell.

As for the merge, I think it's half and half. There are definitely a lot of stores that still say EB all over them, even in NYC, and especially out of the city. They're merged for sure on their website, with GameStop as the prominent business title, so I assume that with time EB will be fully integrated. I don't know why they're delaying that at all.

[ivy03.livejournal.com]

He hung up cause you asked store hours? That's hilarious.

[trinityvixen.livejournal.com]

Yeah. Next time, I'll just be like "Hi Mr GameStop Man. I plan to have sex with your mother and leave her pregnant with babies while I anally rape you and abuse your employee discount on your used games. What time would be good for me to come down there and do that?"

[arcane-the-sage.livejournal.com]

Out of curiosity were you calling on your cell phone or a land line? I only ask because every once in a while a cell phone won't send outgoing audio (aka your voice). It could be possible that while you heard him he didn't hear you. Of course the guy should have use the 3 hello system (saying hello three times with at least a 2 second interval in between greetings to determine if it's a real call and indicate to the caller that their audio is not being received).

Just playing devil's advocate on this one.

[trinityvixen.livejournal.com]

I called from my work phone. Perhaps I was speaking a tad softly, but it wasn't like I couldn't be heard. I use this phone to place orders all the time. I used to have trouble with the old phone at my old desk, but this one has gotten no complaints when I've used it. And my telephone voice is very calm, slow, and clear.

And he's still an asshat.