trinityvixen: (vampire smile)
[personal profile] trinityvixen
Netflix has abandoned Qwikster, the separation of DVD and streaming that might be the model of the future but which is definitely hurting their brand now. That's the sad part. They might actually have a point that streaming is the wave of the future, and they're smart to want to head the way that is going to be most profitable. But because of the way they rolled this out, they'll probably never be able to implement it again without everyone going, "This is gonna be Qwikster all over again."

Still, the time wasn't right and the method was completely wrong. If ever I thought otherwise, I was proven right in my negative opinion when, amidst declarations that streaming was the way to go, half of my streaming queue disappeared. My streaming queue was completely indiscriminate; it didn't matter how much I wanted to watch a thing--if I wanted to watch it even a little, I could just add it to the streaming queue and see if I ever got around to it. I didn't have to make it one of my two DVD rentals at a time and throttle my access to other things I might want more. My streaming queue was longer than my DVD queue, and my DVD queue is routinely over 400 titles, less than half of which was made up of things on my DVD queue that were also available for streaming. Because of the price increase and because my roommates were letting me use their streaming on the TV, I was debating dropping streaming from my plan. But only after I made sure to copy all the things on the streaming queue because I literally cannot remember all that was on there otherwise. As such, it may seem like no loss at all--can I really miss a thing I don't know I'm missing?--but it was worth trying to save, to me.

And now I can't. So forgive me if I take extreme delight in Netflix's walking back its idiocy. It's literally the least they can do by not rearranging their whole system.

Date: 2011-10-10 07:46 pm (UTC)
From: [identity profile] negativeq.livejournal.com
Glad they didn't go through with this. Now can they reduce the enormous price hike? Or grandfather members around with them for a decade?!

My issues with streaming, and why it won't be the way of the future for a while:
1. Unreliability of streamed material. The content gets yanked. Or the connection futzes out.

2. A pleasant streaming experience relies on too much additional tech that Netflix shouldn't assume its customer base has. I know plenty of older people who have a simple TV/DVD player, but not a setup conducive to streaming. Without BSD's Xbox 360 Gold Account (which is a SEPARATE EXPENSE), I wouldn't have a good streaming setup either. I don't like watching videos on my computer.

3. Currently, streaming video on Netflix lacks subtitles and closed-captions. There is only so much dubbed anime I can take. Captioning is useful if I intend to use a stream in the classroom (assuming I am in a room that allows streaming), not mention its necessity for the hearing impaired. These should not be "on DVD-only" options.

4. Currently, streaming lacks amusing options such as commentary tracks. I understand there needs to be some incentive to continue to rent DVDs. However, the DVDs are increasingly lacking these special features. Instead they are available only on Blu-Ray. Grrr.

Date: 2011-10-11 12:48 am (UTC)
From: [identity profile] ecmyers.livejournal.com
2) I usually plug my laptop or netbook into my TV with an HDMI cable to watch Hulu or iTunes videos. That would work for Netflix too, if that's an option for you.

3) Actually, some streaming videos on Netflix do offer subtitles, including some anime, like Monster and Death Note. It's up to the studio to decide what options to offer.

Date: 2011-10-11 12:50 am (UTC)
From: [identity profile] ecmyers.livejournal.com
Oh, and they've stated that they are going to keep the price hike, but that's it for price changes.

Date: 2011-10-10 08:11 pm (UTC)
From: [identity profile] moonlightalice.livejournal.com
Buh? I didn't get an e-mail...

Weird.

Date: 2011-10-11 12:49 am (UTC)
From: [identity profile] ecmyers.livejournal.com
I didn't get my e-mail until later in the day, after the news had already broken online. And it wasn't an "apology" this time, merely a statement of what they are now planning to do.

Date: 2011-10-11 03:42 am (UTC)
From: [identity profile] moonlightalice.livejournal.com
Still no e-mail here. Huh.

Date: 2011-10-11 03:27 pm (UTC)
From: [identity profile] ivy03.livejournal.com
Yeah, they seem to have switched from dropping things into a no longer available queue on streaming to just vanishing them. Which is not really tricking me into not noticing.

What really annoys me is that my streaming queue on my Roku randomly reorganizes itself. I will be scrolling through it, it will freeze, and then everything will be in a different order. It seems to be some sort of half-assed genre type grouping but it is maddening. I can never find anything without scrolling through the whole queue.

Date: 2011-10-11 03:58 pm (UTC)
From: [identity profile] trinityvixen.livejournal.com
Yeah, they seem to have switched from dropping things into a no longer available queue on streaming to just vanishing them. Which is not really tricking me into not noticing.

I wonder, though, if that really does account for all of the movies/TV shows I'm now missing. My "not available" queue was easily 100+ titles (very annoying when I wanted to add to streaming and couldn't because I hit the cap), but it wasn't 250 titles. I'm missing other things, and I don't remember seeing any warnings, like you usually get on each line, that they were going.

Date: 2011-10-11 06:22 pm (UTC)
From: [identity profile] slackwench.livejournal.com
I actually noticed that a few things I'd been REALLY wanting to have streaming appeared in the last few weeks. It made me despair slightly less about the DVD split.

Date: 2011-10-11 06:48 pm (UTC)
From: [identity profile] trinityvixen.livejournal.com
Streaming is fickle. Some great things are added, some are taken away. It's too unreliable to depend upon.

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